What Our Students Say

”WoolSafe has been an incredible asset to our new and growing rug care division. $6,800.00 in sales last month alone as a direct result of WoolSafe referrals.“

Dekek Powell, Rug Masters, Gillette, WY

”Hi Ruth! I just completed the WoolSafe Fiber Care Specialist course this week and wanted to reach out to you and say Thanks!! It was great continued education and I'm stoked to have WoolSafe as part of our program at my new facility in Arizona.”

Scott Gwilliam, Rug Worx, Mesa, AZ

"I just wanted to let you let you know how valuable being a Woolsafe Service Provider is to our company. The first referral my company got from Woolsafe was a $7200.00 job. It also gives our company prominence in our community and the cleaning industry. I truly suggest all textile cleaning specialist invest in their education with Woolsafe. I am truly happy that I did."

Jan M. Sandler, JMS Enterprises, Hatboro, PA

Articles for Consumers

WoolSafe Partners With North American Wool Carpet and Rug Manufacturers

WoolSafe traditionally has had a unique selling relationship with carpet manufacturers and suppliers in the UK. It is their endorsements that guide carpet owners to employ the services of WoolSafe Approved Service Providers that use WoolSafe approved cleaning solutions. WoolSafe have been helping wool carpets look their best and last longer for over 25 years by testing cleaning products and, through the Certification Mark, making it clear to carpet owners and cleaners which products are both safe and effective.

In the Spring of 2017, a WoolSafe delegation traveled to New York, Pennsylvania, Tennessee, and Georgia to visit 10 wool carpet and rug mills. WoolSafe put together a package of benefits and launched a new Associate Member program aimed at carpet producers and suppliers. Without exception, the WoolSafe delegation was met with a very positive reception with several mills signing up on the spot and agreement across the board to work closer together with WoolSafe and recommend Approved Products and Service Providers to their clients. The benefits of particular interest to the mills were the different ways WoolSafe is able to deliver care advice.

Read more: WoolSafe Partners With North American Wool Carpet and Rug Manufacturers

Rug Cleaning

Rug experts agree that in-plant rug cleaning is highly recommended for proper maintenance of Orientals and other loose-laid rugs. They should not be cleaned on location like synthetic, wall-to-wall carpet for many reasons:

  • Rug fibers are very different from those found in residential and commercial broadloom carpet. There is far more natural fiber such as wool, cotton, silk and jute used in rugs than in broadloom carpet.
  • Backings are very different, as natural foundation yarns are more prominent in rugs as opposed to separate synthetic backing fabrics for tufted carpet.
  • Construction is different: woven constructions are most prevalent in area rugs, as opposed to tufting being the dominant construction in the broadloom market.
  • Cleaning technology is different due to the potential for dye migration and fiber distortion.

Failure to perform specialized procedures in a plant may result in permanent damage to the rugs and flooring materials under and around the rug. Incomplete soil removal may occur due to an inability to dust or adequately vacuum both sides of the rug. It is recommended that any rug as well as carpet exposed to heavy traffic, be cleaned at least annually.

Kitty and Pooch Problems? You're Not Alone

Between 30% and 40 % ofU.S.households have at least one cat or a dog in residence.  And although they may be our best friends, they may not be the best for the carpet, rugs, draperies and upholstery.  Animal related issues and stains can be challenging to remove, so it’s best to attack them while they are fresh.

There are two types of reactions that can take place between the chemicals in an animal’s urine and those in the dyes and fibers of textile furnishings. The first type of reaction is immediately noticeable. The yellow color of the urine can change the color (s) of the fiber or fabric (especially light colors) as soon as it comes in contact with them.

The other reactions develop slowly over several days to several months and can result in permanent changes to the dyes and fiber. Not only can the dyes change but some fibers may become weakened or destroyed by the aged urine. The decomposing urine can also produce an objectionable odor. After cleaning, these areas are more obvious because the soils that hid the changed color and damaged fibers have been removed.  Also, dyes weakened by urine may bleed especially on your fine wool rugs so if you see color transfer as you’re blotting up the urine, take the rug to a WoolSafe Service Provider in your area as soon as possible. 

The next time you encounter a fresh urine “accident,” follow these simple steps:

1. immediately absorb as much liquid as possible with several layers of white terry or paper toweling.

2. treat the area with a neutral detergent solution (one teaspoon neutral white or colorless laundry detergent in a cup of lukewarm water).  Make sure the detergent is free of bleaching agents (no chlorine or peroxide).  Blot (don’t rub or scrub) that liquid with several layers of white terry or paper towel.  Note: always test the solutions first by applying a small amount in an inconspicuous area to determine its effect on the fiber and dye. Wait thirty minutes to an hour to see if any color changes or other problems may arise.

3. apply the mild ammonia solution (1/2 teaspoon clear or sudsy, uncolored household ammonia in one cup of water ).  Blot again.

4. apply the vinegar solution (one part white vinegar to two parts water). Blot.

5. finally place several clean, dry, white terry or paper towels over the area and weigh down with a plastic bucket or jug filled with water.

6. allow the area to dry a minimum of six hours.  Repeat if necessary.

If you discover an old or dried urine spot, skip step #3.  And remember, if the situation is more than you can handle or you have any questions, call a professional.

Normal pet feces tend to be easier to deal with than urine. Compact deposits can be quickly removed with a plastic bag. The surface should then be cleaned with the neutral detergent solution and blotted. Rinse the area with water and blot again. Follow this treatment with a mild disinfectant like dilute liquid Lysol®.  A word of caution: some disinfectants may cause color loss. Test the area first!

Loose feces or vomit require the same clean-up procedure as described for fresh urine removal. This should also be followed with an application of disinfectant.  If your pet’s food contains red dye to make it “look meatier,” this could leave a red stain at the site of the “accident” because it contains an acid dye which colors both nylon and wool fibers. We may be able to remove this with a specialty spotting chemical.  The good news!  If immediate action is taken to remove the animal deposits, little or no change in color should occur and that “accident” will not become apparent after your carpet or other textile has been professionally cleaned.

Remember, pet issues, if forgotten or never discovered, will return to haunt you.  Dried urine will smell like strong ammonia when humidity is high or when the spot is rewetted.  Feces and urine can contain harmful bacteria.  A spot that is small on the surface is often many times larger on the underside. The urine can damage both dyes and textile fibers.  Unfortunately, the change usually isn’t noticed until the textile furnishing is cleaned.  The damage caused by aged urine generally required professional restoration, possibly color tinting, color removal, and sometimes removal of the contaminated carpet and cushion, and subfloor resealing.

WoolSafe-Approved Service Provider Companies have cleaning methods available to disinfect the contaminated area, reduce the odor and minimize the discoloration. Unfortunately, it is often impossible to completely restore the original appearance of a textile that has been damaged with untreated or aged pet urine.  Go to www.woolsafe.org/usa to locate a Service Provider in your area. 

How to Care for your Area Rugs

Padding - A quality pad used under your rug helps protect it from damage, wear and slippage. Every rug needs one. For a flat weave, use rubber waffle pad and for a thick hand knotted or tufted, use rubber backed synthetic felt.  Always replace the pad if the rug has had pet contamination. 

Vacuuming - Like most carpeting, rugs should be vacuumed at least weekly to remove dry soil, lint, and hair. If in an entryway, vacuum more often. Be cautious not to vacuum the fringe with your brush bar! Use the end of a vacuum hose from a canister vacuum. Every few months turn the rug face down on a clean, dry smooth surface and vacuum to vibrate out the embedded dry soil.

Rotation - To ensure even wear, your rug should be rotated. Depending on the traffic, the rotation may vary from every six months to once a year.

Spot and Spill Procedures

  • Make sure that you safely and immediately clean up spots and spills before they set.
  • Scoop up or scrape the solids off of the carpet or rug
  • Soak or blot up the excess liquid by blotting with a clean absorbent material. Do not brush or scrub the stain.
  • Always work from the edge of the spot inwards
  • Then spot clean with a WoolSafe-approved spotter www.woolsafeusa.org/consumerproducts  or mild liquid laundry detergent solution mixed 1/2 teaspoon with 1-quart water. Apply small quantities at a time, applied to a cloth, NOT directly to the spot; work into the spot with a small brush or sponge
  • Do not over wet.  Blot dry until most of the moisture has been absorbed and color is no longer visible on the towel.
  • Rinse area thoroughly with a mixture of 6-parts water to one part white distilled vinegar. Avoid wetting the rug's backing.
  • Dry completely. A fan or cool hair dryer can be used to speed up the drying process.
  • Some stains or animal contamination you may find impossible to remove completely in which case the assistance of a professional may be required.  
  • For stains that do not come out using these methods, consult a WoolSafe Approved Service Provider at www.woolsafeusa.org/find/a-registered-carpet-cleaner .

Easy as 1-2-3

Taking a course from Rug Lady Seminars is a simple three-step process:

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